Thank you for choosing SINIVUS. Each of our Feng Shui bracelets is handcrafted individually for every customer. Please review our shipping policies below.

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🌍 SHIPPING DESTINATIONS

We ship to most countries worldwide. If your country is not available at checkout, please contact us at [email protected].

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🧵 HANDCRAFTED PROCESS

Every SINIVUS bracelet is personally hand-strung by our artisans after you place your order.

Processing Time: 3–7 business days

• Your order enters our crafting queue immediately after payment

• Each bead is carefully selected and threaded by hand

• Quality check performed before packaging

Orders ship from Chengdu, China.

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📅 HOLIDAY NOTICE

During Chinese holidays (such as Spring Festival), shipping partners suspend operations.

Current holiday: No orders will ship until February 21, 2026

Orders placed during this time will ship immediately once carriers resume.

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🚚 SHIPPING & DELIVERY

Free Shipping on orders over $200 USD

Once your order ships, you will receive:

• Tracking number via email

• Carrier information

• Estimated delivery date

Please allow 24–48 hours for tracking information to update.

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⏱️ CUSTOMS & DELAYS

Your package may be subject to:

• Customs clearance (can cause delays)

• Import duties/taxes (charged by your country)

SINIVUS is not responsible for delays caused by customs or local postal services.

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📭 LOST OR DAMAGED PACKAGES

• Lost in transit: Contact us if tracking shows no movement for 15+ business days

• Damaged: Email us within 48 hours of delivery with photos

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📞 CONTACT US

Email: [email protected]
Response Time: 24–48 hours (Monday–Friday)

Please include your order number for faster service.

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Every SINIVUS bracelet is made with intention, crafted by hand, and blessed with positive energy.

SINIVUS Team ✨