At Sinivus (“we,” “our,” or “us”), we deeply respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.sinivus.com, engage with our brand, or purchase our products.

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1. Information We Collect

We collect personal information when you interact with our website or make a purchase, including:

• Identity & Contact Information – such as your name, email address, shipping/billing address, and phone number.

• Payment Information – processed securely through our third-party providers; we do not store full card details.

• Order & Account Details – including product preferences, order history, and customer service communications.

• Technical Data – IP address, browser type, device ID, and browsing behavior (via cookies and analytics tools).

• Marketing Preferences – including opt-ins to newsletters, promotions, or campaigns.

 

2. How We Use Your Information

We use your data to:

• Fulfill orders and deliver your jewelry.

• Communicate order updates and provide customer support.

• Improve our website and user experience.

• Personalize your experience and recommend products.

• Send marketing updates (only if you opt in).

• Ensure compliance with legal requirements and fraud prevention.

 

3. How We Share Your Information

We do not sell or rent your personal information. We may share limited data with:

• Service providers – e.g., payment processors, logistics partners, IT support, or email marketing tools.

• Compliance authorities – if required by law or for fraud prevention.

All partners handling your data are contractually bound to confidentiality and compliance standards.

 

4. Cookies & Tracking Technologies

Sequivis uses cookies and similar technologies to:

• Remember your preferences and cart contents.

• Analyze how visitors use our site.

• Deliver relevant ads (if you’ve opted in).

You can control cookie settings through your browser preferences.

 

5. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Opt out of marketing communications.

• Request data portability or restriction of use.

• Withdraw consent at any time.

To exercise your rights, please contact: [email protected]

 

6. Data Retention & Security

We retain your data only as long as needed to fulfill our purposes or comply with legal obligations. All data is stored securely with encryption and best-practice safeguards.

 

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors.

 

8. International Users

If you are accessing our site from outside the country where our servers are located, please be aware your information may be transferred, stored, and processed internationally.

 

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices.

 

10. Contact Us

Have questions about this Privacy Policy?

Email us: [email protected]